1. Introduction
Welcome to Exclusive. We respect your privacy and are committed to protecting your personal
data.
This privacy policy will inform you about how we look after your personal data when you visit
our
website and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have
grouped together as follows:
- Identity Data: First name, last name, username or similar identifier
- Contact Data: Email address, telephone numbers, billing and delivery
addresses
- Financial Data: Bank account and payment card details
- Transaction Data: Details about payments to and from you and other details
of
products and services you have purchased from us
- Technical Data: Internet protocol (IP) address, browser type and version,
time
zone setting, browser plug-in types and versions, operating system and platform
- Profile Data: Your username and password, purchases or orders made by you,
your
interests, preferences, feedback and survey responses
- Usage Data: Information about how you use our website, products and
services
- Marketing and Communications Data: Your preferences in receiving marketing
from
us and your communication preferences
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your
personal data in the following circumstances:
- To register you as a new customer
- To process and deliver your order including managing payments, fees and charges, and
collecting
money owed to us
- To manage our relationship with you which will include notifying you about changes to our
terms
or privacy policy and asking you to leave a review or take a survey
- To enable you to participate in a prize draw, competition or complete a survey
- To administer and protect our business and this website (including troubleshooting, data
analysis, testing, system maintenance, support, reporting and hosting of data)
- To deliver relevant website content and advertisements to you and measure or understand the
effectiveness of the advertising we serve to you
- To use data analytics to improve our website, products/services, marketing, customer
relationships and experiences
- To make suggestions and recommendations to you about goods or services that may be of
interest
to you
4. Data Security
We have put in place appropriate security measures to prevent your personal data from being
accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition,
we
limit access to your personal data to those employees, agents, contractors and other third
parties
who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify
you
and any applicable regulator of a breach where we are legally required to do so.
5. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the
purposes
we collected it for, including for the purposes of satisfying any legal, regulatory, tax,
accounting
or reporting requirements.
6. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your
personal
data:
- Right to access: You have the right to request a copy of your personal data
- Right to correction: You have the right to request correction of the
personal
data that we hold about you
- Right to erasure: You have the right to request erasure of your personal
data
- Right to object to processing: You have the right to object to our
processing
of your personal data
- Right to data portability: You have the right to request the transfer of
your
personal data to you or to a third party
- Right to withdraw consent: You have the right to withdraw your consent at
any
time where we are relying on consent to process your personal data
7. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to
provide you with a good experience when you browse our website and also allows us to improve our
site. You can set your browser to refuse all or some browser cookies, or to alert you when
websites
set or access cookies.
8. Third-Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on
those
links or enabling those connections may allow third parties to collect or share data about you.
We
do not control these third-party websites and are not responsible for their privacy statements.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by
posting
the new privacy policy on this page and updating the "Last updated" date at the top of this
privacy
policy.
10. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us:
- Email: privacy@exclusive.com
- Phone: +88015-88888-9999
- Address: 111 Bijoy sarani, Dhaka, DH 1515, Bangladesh